FAQ

1. How long does delivery take?

Orders are usually delivered within:

• Metro Cities: 3–5 business days
• Other Locations: 5–8 business days

Delivery time may vary during sales or high-demand periods.

2. Do you offer Cash on Delivery (COD)?

Yes, COD is available on selected locations across India.

3. How can I track my order?

Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp.

4. Can I return or exchange a product?

Yes, returns/exchanges are accepted only for:

• Damaged products
• Wrong product received
• Manufacturing defects

The request must be raised within 3 days of delivery.

5. Do I need to provide an unboxing video for returns?

Yes, an unboxing video is required to verify damaged, missing, or incorrect products.

6. Can I cancel my order?

Orders can be cancelled within 12 hours of placing the order. Once shipped, cancellation is not possible.

7. How will I receive my refund?

Refunds are processed to the original payment method within 5–7 business days after approval.

8. What payment methods do you accept?

We accept:

• UPI
• Debit/Credit Cards
• Net Banking
• Wallets
• Cash on Delivery (where available)

9. Do you ship internationally?

Currently, we only ship within India.