Terms of service

Welcome to Trovi. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions apply to all users of the website.
  • By placing an order on our website, you agree to these terms.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • All products displayed on the website are subject to availability.
  • We try our best to display accurate product colors and details, but slight variations may occur due to screen settings and photography.
  • Prices are subject to change without notice.

3. Orders

  • We reserve the right to refuse or cancel any order at our discretion.
  • If an order is cancelled after payment, the refund will be processed to the original payment method.
  • Customers must provide accurate shipping and contact information.

4. Payments

  • We accept secure online payments through trusted payment gateways.
  • Cash on Delivery (COD) availability may vary depending on location.
  • Trovi is not responsible for payment failures caused by banks or payment providers.

5. Shipping & Delivery

  • Estimated delivery timelines are provided for convenience and may vary due to courier or external factors.
  • Delays caused by natural events, strikes, or courier issues are beyond our control.
  • Customers are responsible for providing a correct delivery address.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.
  • Products must meet the eligibility conditions mentioned in the policy.

7. Intellectual Property

  • All website content including logos, designs, images, graphics, and text are the property of Trovi.
  • Unauthorized copying, reproduction, or commercial use is strictly prohibited.

8. User Conduct

Users agree not to:

  • Use the website for illegal or fraudulent activities
  • Post harmful, abusive, or offensive content
  • Attempt to damage or disrupt the website functionality

9. Limitation of Liability

Trovi shall not be liable for:

  • Any indirect or incidental damages arising from the use of our website or products
  • Delays or failures caused by third-party services

10. Privacy

Your personal information is handled according to our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

12. Contact Information

For any questions regarding these Terms & Conditions, contact us:

Trovi Support Team
Email: info@trovi.in
WhatsApp: +91 8796415706